MUSE LAKE官方網站目前僅接受香港訂單，不提供香港地區以外的配送服務。如送貨地址屬於認定的「偏遠地區」，將會加收 HKD10 附加費。[點此查看]

澳門地區正在努力拓展中。

我們的預設快遞是順豐速運。

產品從倉庫發出後， 快遞公司的運輸過程及您所在的位址決定了您收到產品的時間。請留意您的訂單中的產品狀態，一般情況下, 您的產品需要至少1至5日完成送達。

您可以透過點擊我的帳戶頁面中的「我的訂單」來查詢您最近的訂單的狀態。 您的訂單狀態有任何更新，我們也會第一時間透過簡訊及郵件和您溝通。

頁面顯示為HKD金額，使用外幣支付時將按即時匯率自動轉換。

This website accepts returns of merchandise within three (3) days from the date of delivery. Please note: we will charge a 5% handling fee based on the order amount, and you will be responsible for the shipping costs incurred from the return. We appreciate your understanding.
The customer must ensure that the returned merchandise is in its original packaging, new and unused, and in the same condition as when the customer received it; the customer must not remove any tags from the returned merchandise. In addition, the customer must also return the original packaging box of the merchandise, including all accessories and documents, and any complimentary gifts must be returned together. If the returned merchandise and its packaging, tags, documents, or gifts do not meet the aforementioned conditions, we reserve the right to refuse the returned merchandise and deny the refund.

Preserve the exact HTML structure of the source document. The source may be an incomplete document fragment; NEVER INCLUDE CLOSING TAGS AT THE END OF THE TRANSLATION THAT ARE NOT PRESENT IN THE SOURCE.

We apologize that we are currently unable to exchange items except for reasons of product quality. If you wish to exchange an item you ordered (e.g., color, size, etc.), you must first return the item according to the return procedure, and then repurchase the item you want on the website. The shipping costs for both ways will be borne by you. To avoid unnecessary losses, please carefully check your product information before placing an order.

如果您收到了錯誤的商品，請立即與我們的客服取得聯繫。
在商品退回前與我們取得聯繫非常重要，這樣我們可以協助您免費將商品退回。在與我們取得聯繫時， 請詳細描述您收到的商品與您訂購的商品之間的不同之處。因發錯貨造成的運費損失由我們承擔。